AdminMike Koch (Software Developer, Mods for HESK)

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  1. 21 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMike Koch (Software Developer, Mods for HESK) shared this idea  · 
  2. 3 votes
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Are you referring to a sitemap? I'm a little confused on what you're asking for.

  3. 4 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMike Koch (Software Developer, Mods for HESK) commented  · 

    @Dan, there is no specific "Can close/re-open tickets" feature in HESK at this time, unless I am missing something...

  4. 10 votes
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    planned  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMike Koch (Software Developer, Mods for HESK) shared this idea  · 
  5. 5 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    So, instead of:

    "Regards,
    %%SITE_TITLE%%
    %%SITE_URL%%"

    It would be replaced with the signature of the assigned staff member?

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