More flexible custom fields
I love what you've done with Mods-for-HESK! You've recreated (and improved-on) a lot of things that I did when I forked an older version of HESK (v2.4.1).
- An option to make the input type "hidden".
- An option to add the "readonly" attribute for text fields if you want to be totally transparent about what you're collecting.
These values can be overridden at the client level, but in my experience, very few people bothered manipulating the auto-populated data.
(I never got this far with my mods, but...) form validation would would be awesome! You could add an HTML5 regex "pattern" attribute to text inputs to validate field values on the client side, and use the same defined regex pattern to validate tickets on the PHP side on ticket submission!
Client-side validation completed in 2.5.0.
Hidden/readonly custom fields completed in 2.5.0.
Custom field overhaul planned for 2.6.0.
Marking this as complete as the GitHub issue for this feature request has been created and the majority of the request is complete.