admin/new_ticket.php Manage template ticket should open in a new window
Manage ticket templates link should open in a new window because if user has already compiled the ticket and click on that link is impossibile to resume the previous work, all data inserted into ticket are lost. Operator can use back button but on SSL where I'M all text are to recompile from the start so URL should be in new window.
No response in over a year to my comment, so closing. In addition, even if ticket templates opened in a new window, the dropdown would not update until the page is refreshed anyways.
Opening in a new window is simple, but the ticket templates won't be updated until the page is refreshed. If you refresh the page, won't the data be lost anyways?