I suggest you ...

← General

Hidden Categories

It would be perfect to be able to create a category, which is "hidden"; not visible on the helpdesk. Users could only use this category with the direct link.

2 votes
Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

1 comment

Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Danny commented  ·   ·  Flag as inappropriate

    agreed, this would be helpful for categories we have set as Critical, so only customers we have given the link to can use it and not the public

General

Categories

Feedback and Knowledge Base

(thinking…)