I suggest you ...

Add multiple email fetching

Currently, only one mailbox can be set up for polling via IMAP / POP3. it would be great if several mailboxes were possible to generate the tickets in different categories.

mailbox 1 -> category a
mailbox 2 -> category b
etc.

that would be particularly useful for the planned SLA plans.

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Marciel Bartzik shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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