I suggest you ...

remove the limit on attachments within the admin area

The attachment limit seems to apply to staff as well. Occasionally we may need to send 3 or 4 attachments to a customer but we cant because we've set the limit to 2 for customers to send in with. We then have to change to 4, send the message then change back to 2 again. I don't see why there should be a limit for the outbound side of things?

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Tony Byng shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • tracey commented  ·   ·  Flag as inappropriate

    i agree i think there needs to be 2 sets of rules, one for customers and one for staff

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