Multiple email address for notifications to client
Could you allow for multiple email address to be entered in when clients create help desk tickets. Many times not just one person is responsible for resolving issues with our software. Often times it is a team of technical support people on the client side who are responsible for fixing/tracking the problem.
Thank you in advance.
HESK already supports multiple emails for a single ticket. Am I missing something here?
But , after testing i did not received notification for the ticket at 2nd email
Hello Mike , i missed this option!
Thanks a lot