I suggest you ...

Webhook for new tickets

Like de e-mail notification to the staff, add the option to call a webhook (simple URL, auth URL, etc) when a new ticket is submitted.

This would be nice to show a notification on staff dashboard every time a new ticket is open and doing this the staff team does not need to check own e-mail, only to open the ticket

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    Guilherme Branco Stracini shared this idea  ·   ·  Admin →

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