Webhook for new tickets
Like de e-mail notification to the staff, add the option to call a webhook (simple URL, auth URL, etc) when a new ticket is submitted.
This would be nice to show a notification on staff dashboard every time a new ticket is open and doing this the staff team does not need to check own e-mail, only to open the ticket
Dean Walker commented
Would be a very useful feature =D thanks for everything you do!
Guilherme Branco Stracini commented
Any progress on that ?