More than one owner
Option to have more than one owner for the tickets.
8
votes
OCReactive
shared this idea
Based on your comment, would something like the ability to “subscribe” to a ticket be sufficient? Subscribing would allow users to receive notifications regarding the tickets they are subscribed to.
4 comments
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brett
commented
I do think more to allow multiple owners would help in many cases we would have in my business
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Anonymous
commented
No you should be able to assign to more people
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OCReactive
commented
Yes! it would be fine.
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OCReactive
commented
In my personal situation, it would be useful because in my department I share some tickets with a colleage, and if I'm on vacations or in an external client, my colleague would receive ticket's notifications or so.
But is not so important to make a large structural change, so, never mind.