Feedbacks are collected through special emails sent out to user with a like and a dislike button. These buttons link to a feedback form which the users can use to provided their detailed feedback.
Would this essentially be the same thing as the “was this reply helpful?” link that already exists, but in email form instead?
Cyber Tears commented
that is no good user feedback.
This is more userfeedback: tiny.cc/heskuf
It would be nice if i have ability to req userfeedback in email form.