I suggest you ...

User registration

Add user registration, so clients can use email address or username and password and keep track of their current and existing tickets

14 votes
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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    2 comments

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      • afilincieri commented  ·   ·  Flag as inappropriate

        It could also be useful to show all the kb or some categories of kb only to those who are registered

      • loveth commented  ·   ·  Flag as inappropriate

        So that even client can be able to see their list of tickets. Both resolved tickets and pending tickets...

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