I suggest you ...

Mobile Application

As a user, I can use a dedicated iOS / Android application to create and respond to tickets

22 votes
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AdminMike Koch (Software Developer, Mods for HESK) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    there is already Mods for Hesk for responsive/mobile view. The only feature missing is the push notifications

  • mark commented  ·   ·  Flag as inappropriate

    instead of dedicated apps, why not make the app responsive with media queries, then use PWA and service workers for push notifications (new tickets arrived etc)

    Should be much less headache

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